Frequently Asked Questions

We have compiled some of the most commonly asked questions we encounter. We are committed to ensuring that you understand the entire course of action. If you have a question or concern that is not addressed, we encourage you to contact one of our TAG Advisors.

	What documents and information are needed to analyze our current situation and determine if savings can be achieved?
	We will collect all voice, data, and access usage information. Based on previous billing and future needs, we develop a demand set that addresses current and expected service.
	Suppose the analysis finds that there would be no advantage to changing our contracts. Is there an obligation due?
	Absolutely not! Our goal is not to cost you money, but to save it. If we cannot guarantee a significant cost reduction, you owe us nothing. We have the ability to structure your agreement with TAG in many different ways, possibly even with a guaranteed ROI.
	What is the cycle of the negotiation/procurement process?
	We provide a comprehensive end-to-end flexible service. We work with you to establish your company's goals and then use some or all of the steps below to ensure your needs are met. We: Conduct team introductions, outline the data collection process, and develop the information flow and reporting structure. Create a baseline based on voice, data, and access usage information. Present a "demand set" for your review and approval. Complete first draft of RFP containing all demand set and connectivity elements. Distribute approved RFP to bidders and hold bidders' conference. Develop and present an executive review and comparison of each vendor bid for evaluation and final selection. Work directly with each final vendor to negotiate best and ultimate offer. Award verbal commitment contingent on successful contract completion. Obtain final contract and submit for final acceptance. Perform first bill review.
	What is the typical timeframe between start date and final contract execution?
	90-120 days if preparing an RFP is necessary to achieve maximum savings. This time period is considerably shorter if the contract remains with the current carrier and is renegotiated.
	How is the baseline for services and current costs calculated to determine savings ratio?
	The savings will be determined by establishing a mutually agreed upon structure. TAG will perform the strategy and contract request functions as well as support the negotiations in the manner deemed appropriate. TAG remains engaged until the contracts are executed to your satisfaction and approval.